A live chat widget for your website
You can now style the live chat widget on your website. Every conversation comes straight into Messages, with your other client conversations.
What changed
You can customise:
- Colour, logo, welcome text and button label
- Where the widget sits on the page
- Online and offline messages, including outside working hours
- The details you ask for before a chat starts
Why it matters
Visitors can ask a question on your website, and your team replies in the same inbox as every other message.
How to use it
- Open Messages, then Channels, then Website chat.
- Adjust the look and the messages.
- Copy the installation code onto your website.
- Reply to new chats from Messages.