Cookie Policy
This Cookie Policy explains how CliniForm ("we", "us", or "our") uses cookies and similar technologies on https://cliniform.co.uk and within the CliniForm platform.
It should be read alongside our Privacy Policy. We comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR when using cookies.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function, remember preferences, and understand how visitors use the site. Similar technologies include local storage, session storage, and pixels.
2. Who sets cookies?
- First-party cookies — set by CliniForm directly;
- Third-party cookies — set by service providers we use (such as payment or analytics providers).
3. Types of cookies we use
3.1 Strictly necessary cookies
These are essential for the Service to work. They include cookies that enable you to log in, maintain your session, and protect against cross-site request forgery. These cookies do not require consent under UK law.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookies | Keep you logged in and maintain security | Session |
| CSRF token | Protect forms against unauthorised submissions | Session |
3.2 Functional cookies
These remember choices you make (such as preferences) to provide a better experience. They may be set by us or third-party providers whose services we use.
3.3 Analytics cookies
These help us understand how visitors use our website — for example, which pages are visited and how users navigate. This information is aggregated and used to improve our Service. We use analytics only where permitted and, where required, with your consent.
3.4 Marketing cookies
We may use marketing cookies to measure the effectiveness of campaigns. These are only placed with your consent where required by law.
4. Cookies on the marketing website
When you visit our homepage and marketing pages, we may use:
- Essential cookies for basic site functionality;
- Analytics cookies to understand traffic and usage patterns (with consent where required).
Our marketing site does not use advertising cookies by default.
5. Cookies in the CliniForm application
When you log into the CliniForm platform, we use cookies and similar technologies to:
- Authenticate your account and keep you signed in;
- Remember your organisation context;
- Protect the security of your session;
- Store UI preferences where applicable;
- Keep a live chat going while a CliniForm teammate is available, including the page you started it from.
6. Third-party cookies
Some third-party services may set their own cookies when you interact with them through our Service, including:
- Stripe — for secure payment processing during checkout;
- Google Analytics — for aggregated website usage measurement;
- Hosting and infrastructure providers — for delivery and security of the platform.
We do not control third-party cookies. Please refer to the relevant provider's privacy and cookie policies.
7. How to manage cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device;
- Block all or certain cookies;
- Delete cookies when you close your browser.
Blocking strictly necessary cookies may prevent parts of the Service from working correctly, including logging in.
For guidance on managing cookies in popular browsers:
8. Consent
Where UK law requires consent for non-essential cookies, we will ask for your consent before placing them. You may withdraw consent at any time by adjusting your browser settings or cookie preferences.
9. Changes to this policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.
10. Contact us
If you have questions about our use of cookies, contact:
CliniForm
128 City Road, London, EC1V 2NX
Email: privacy@cliniform.co.uk