CliniForm AI Team
Run a practice briefing, ask a role for a draft, and approve it before anything is sent or saved.
CliniForm AI Team is a set of practice roles — Receptionist, Clinical, Marketing, Finance and Manager. They prepare work from your records. A person still approves anything that would message a client, change a booking, start a campaign, or touch a clinical record.
CliniForm AI Team
CliniForm
Ready for review
3
Awaiting approval
2
Sent automatically
None
Run first briefing — today’s appointments and forms
Receptionist — draft a reply — Approve
Clinical — SOAP draft — practitioner review
Walkthrough
- Install AI Team from Pro Apps. You need Booking installed first.
- Open CliniForm AI Team. Choose Run first briefing. It checks today’s appointments, incomplete forms, outstanding payments, diary space and items already waiting for approval.
- Read What needs my attention? on the overview. Ready for review is suggested work that is not in the queue yet. Awaiting approval has not been sent or changed.
- Open a role, such as Receptionist, and use Ask the AI Receptionist or a suggested prompt — for example, who still needs a form, or a draft reply. Clinical asks produce drafts marked practitioner review required.
- Open Approvals (the approval centre). Approve or reject each item. Clinical drafts can only be approved by someone with the AI Clinical permission. Other drafts can be approved by anyone with AI Team access.
- Rejected and waiting items stay put. They do not expire and they do not send themselves.
- Open Practice knowledge and choose Add knowledge for facts the roles should use: parking, cancellation rules, prices, what to say when someone is late. Review linked sources when something is missing or conflicts.
- Open Settings, or Manage AI team, to pause a role, set how it should sound, confirm what it is allowed to do, and choose which events notify you.
Tips
- AI Team does not replace the consultation summary on a client record. That summary still opens from CliniForm AI on the appointment.
- Pause a role from Settings → Team members if you do not want it preparing work. Paused roles show as paused on the overview.