Feature Comparison

See exactly what's included on each plan. All plans include GDPR compliance, secure cloud storage, and UK-based support.

Feature Free Pro ⭐ Enterprise
Price £0 £24.99/mo Contact Sales
Core Features
Active clients The number of client records you can actively manage on your plan. 10 Unlimited Unlimited
Unlimited digital forms Send unlimited consultation and consent forms — no caps on any plan.
80+ professional templates Ready-made UK consultation forms for massage, beauty, fitness, nutrition and more.
Custom form builder Drag-and-drop text fields, radio buttons, checkboxes, signatures, uploads, and body diagrams.
Digital signatures Clients sign consent forms, waivers and agreements on their phone. Stored securely with timestamps.
Client Management
Treatment notes Record session notes and follow-ups linked to each client for continuity of care.
SOAP Notes Subjective, Objective, Assessment, and Plan notes for structured clinical documentation.
Treatment Plan Consent Formal consent forms for treatment plans that clients can review and sign digitally.
Progress tracking Track measurements, goals and visual progress over time — ideal for PTs and therapists.
Client Portal Clients log in to view past forms, update their details and re-sign documents — all self-service.
File & photo uploads Clients and staff can attach photos, PDFs and documents to consultations.
Communication
Email reminders Automatic emails nudge clients to complete outstanding forms before their appointment. Unlimited Unlimited
SMS reminders Reach clients on their phone with SMS reminders — higher completion rates. Credits Credits Credits
Client Messaging Bring SMS, email and WhatsApp together in one inbox, connected to the client record.
Video Consultations Not included in Free, Starter, Professional or Team. Add the Video Consultations Practice App on any plan — £149 one-off.
AI & Reporting
CliniForm AI AI reviews every completed consultation — summaries, risk detection, follow-up suggestions and more.
Consultation summaries AI generates a concise summary after every completed consultation form.
Potential risk detection AI automatically flags allergies, contraindications and other potential risks.
Suggested follow-up questions AI recommends additional questions to ask based on client responses.
Missing information alerts AI identifies gaps or incomplete answers that need attention before the appointment.
Client history summaries AI summarises a client's history across multiple visits so you can see trends at a glance.
Automated follow-up reminders Automatically send follow-up reminders after consultations to keep clients engaged.
Advanced reporting Detailed reports on form completions, compliance, and client trends.
Export reports Export data and reports as CSV or PDF for external use.
Standard integrations Connect to Google Drive, Dropbox, Zapier, Make, Cliniko and more out of the box.
Team Features
Unlimited staff Add as many practitioners and staff as your clinic needs — no per-seat charges.
Role-based permissions Owner, manager, and practitioner roles — control who sees what.
Multi-Clinic
Shared client records Share client records across team members for continuity.
Analytics dashboard Practice insights on form completions, client growth, and activity.
API & Webhooks Full REST API and real-time webhooks to connect your practice with external tools and automations.
Audit log Detailed log of all system activity for compliance and auditing.
Platform
White label Remove all CliniForm branding — present a fully branded experience to clients.
Custom domain Serve forms from your own domain (e.g. forms.yourpractice.co.uk).
Self-hosted deployment Run CliniForm on your own infrastructure for maximum control and data residency.
Custom integrations Bespoke integrations built specifically for your organisation's workflows.
Dedicated account manager A named account manager to support your organisation.
Custom onboarding A tailored onboarding programme designed around your organisation's needs.
Custom mobile app A bespoke mobile app for your brand.
WordPress Plugin Embed CliniForm consultation forms on your WordPress website with our official plugin.
Two Factor Authentication Protect your account with an extra layer of security using authenticator apps or email codes.
Onboarding wizard A guided setup wizard to configure your practice, forms, and first client in minutes.
Custom branding Upload your logo, customise colours, personalise emails and present your own brand to every client.
Secure cloud storage UK-hosted storage with TLS in transit and AES-256 encryption of health records, notes and clinical files.
GDPR compliant UK-hosted, consent capture, data export, and privacy controls built for regulated practices.
Support The level of customer support included with your plan. Community Priority Dedicated
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