Support tickets

Raise questions or report issues to the Cliniform team and track replies in one thread.

Support tickets inbox CliniForm
Open 1
Closed 5
Billing question — Awaiting reply — Updated 2h ago
SMS delivery — Resolved — Closed 3 days ago
Illustrated preview of Support tickets inbox.

Walkthrough

  1. Go to Support → Tickets in the left menu.
  2. Click New ticket, choose a category and describe your issue clearly.
  3. Attach screenshots if helpful; include steps to reproduce bugs.
  4. You'll receive email updates when the team replies.
  5. Close the ticket when resolved, or reopen if needed.

Tips

  • Check Help first — many setup questions are answered in the guides below.

Related guides

Dashboard Your practice home screen — today's activity, quick actions and key numbers at a glance. My Day Reception and practitioner workspace for running today's clinic — appointments, check-in and quick client access. Smart calendar Day and week views with practitioners, rooms, availability and live appointment status. Notifications The bell in the top bar — appointment changes, form completions, messages and payments.