Integrations WhatsApp Business

Form links and reminders on the channel clients actually open.

Email is fine. WhatsApp is often faster. Connect WhatsApp Business in CliniForm today so you are ready when messaging delivery for consultation links and reminders rolls out.

For practices whose clients respond faster on WhatsApp than inbox.

Connect available

Why clinics connect WhatsApp

Clients often respond faster on WhatsApp than email. Connecting WhatsApp Business prepares your practice to send consultation links and reminders through a channel people already use — once messaging delivery is live.

  • Save WhatsApp Business details in CliniForm today
  • Prepare for form-link messaging as delivery rolls out
  • Keep email for records; use WhatsApp for reach

What practices say

Role-attributed notes from how practices use CliniForm alongside WhatsApp Business.

“Email reminders help. WhatsApp is where clients actually reply. Connecting it early meant we were ready when messaging landed.”

Reception lead · Busy clinic

What’s available

Clear about today — and what’s rolling out next.

Available today

  • Secure account connection in CliniForm backoffice (Professional+)
  • Integration management and disconnect controls
  • Future sync readiness — your connection is saved for staged rollout

Rolling out

  • Send consultation form links via WhatsApp
  • Appointment reminder messaging
  • Template-based practice communications

How it works

  1. Choose a Professional plan (or above) to unlock the integrations framework.
  2. Open Integrations in CliniForm and connect WhatsApp Business with your account details.
  3. Manage or disconnect the integration any time from your backoffice.
  4. As synchronisation capabilities roll out, your connected account is ready to use them.

Security & Privacy

Security

  • Connection details are stored against your CliniForm organisation.
  • Only authorised practice users with the right permissions can manage integrations.
  • You can disconnect an integration at any time from the backoffice.
  • CliniForm is built for UK health and wellness practices with UK GDPR-oriented controls.

FAQs

Is the WhatsApp Business integration fully syncing today?

You can securely connect WhatsApp Business in CliniForm today. Deeper synchronisation is being introduced in stages — this page lists what is available now and what is rolling out.

Which plan do I need?

The integrations framework is available on Professional and above.

Will I need to replace WhatsApp Business?

No. CliniForm is designed to complement WhatsApp Business, not force you to change everything overnight.

How long does setup take?

Connecting your account details in CliniForm typically takes under two minutes.

Ready to connect WhatsApp Business?

Start free and unlock the integrations framework on Professional when you’re ready.

Get Started Free

Free forever for up to 25 active clients. No credit card required.